Sales Manager (IT AND BPO SERVICES)

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Job Description

As a Sales Manager at Suave Solutions, you will be responsible for B2B sales and expanding our customer base. The manager will play a key role in building and maintaining strong, long-lasting customer relationships, understanding their needs, and delivering solutions that meet their needs.

Initial Plan of Work:

• Learn and Listen: Take the time to learn about your new role and responsibilities. Listen carefully to your colleagues and managers to understand their expectations and the company's dynamics.
• Goal: Increase sales figures by enhancing sales techniques and client engagement.
• Objectives: Develop a deeper understanding of the services, improve client interaction skills, and increase sales numbers by 20%-25%.
• Actions: Attend service-knowledge meetups, shadow a top-performing sales colleague, and implement new sales strategies.
• Metrics: Sales figures, client satisfaction surveys, and feedback from the sales team.

KEY RESPONSIBILITIES:

• Create and execute strategic plans aimed at growing the sales.
• Analyze USA market trends and competitor activities to identify business opportunities
• B2B Life cycle analysis and implementation.
• Manage and mentor a team of sales professionals
• Review the performance of the team, identify training needs, and plan training sessions.
• Prepare reports on sales statistics, rates, and performance levels.
• Negotiate/close deals and handle complaints or objections.
• Generate leads and maintain efficient relationships with clients.
• Collaborate with the team to streamline the tasks and ensure prompt delivery to clients.
• Research consumer needs and identify how our solutions can address them

Qualifications:

• Proven experience of minimum 5+ years in international sales.
• Strong understanding of USA market dynamics and trends.
• Proven ability to articulate the distinct aspects of products and services.
• Excellent verbal and written communication skills.
• Proven record of success with the entire sales process, from planning to closing.
• Superb leadership and team management ability
• Excellent listening, negotiation, and presentation skills.
• Proven success rate at levels above sales KPIs
• Hands-on experience with various interview formats (e.g. Teams, Zoom, Google Hangouts)
• Familiar with Microsoft technologies, CRM, various Databases, analysis, and project management techniques.
• Experience with CRM software and other sales management tools is a plus.
• Bachelor's degree in business administration, marketing, or a related field.

WHY JOIN US?

Suave Solutions offers you a collaborative work culture that fosters work-life balance. You will gain International exposure through working with clients globally. Excess opportunities for professional development and growth. Performance-based lucrative commission structures.